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Hair Stylist Consultation

When you choose Rumbie and Co to look after your hair, our only concern is that you achieve the curls of your dreams.

Since 2015, our team have been providing our clients with an in-depth and detailed hair stylist consultation before we offer our services. This consultation allows our stylists to get to know you, your hair, and your goals. Every person who comes through our doors has an individual style, with a different type of curl, past hair history, and a look that they want to achieve. We do not want to start working with any of our clients until we understand exactly what is needed and where we can make the most difference. This is a process that cannot be hurried.

When you come to Rumbie and Co you will understand the importance of the hairdressing consultation in achieving your ideal look.

The Rumbie and Co Hair Stylist Consultation

A visit to our salon is a pause in the hustle and bustle of life. You are more than just an anonymous head of hair – our clients are part of our community, and we get to know each one of our clients through a detailed hairdressing consultation.

When you book your first appointment with us, we will take a 50% deposit to secure. You will receive a confirmation text 48 hours before your appointment.

We ask that all our clients come and see us with their hair washed, detangled and dried, without extensions, cornrows, or plaits (a separate booking can be made to remove these if necessary).

When you arrive, you will notice immediately that you are in a creative, safe, and relaxed atmosphere. We want you to feel that whatever your hair history, we are a judgement-free zone – even if you have had a hair disaster from another salon who did not understand your curls.

As you first sit, we welcome you with a relaxing Visarôme massage. With a choice of essential oils to help you relax and unwind, you can spend time enjoying the ambience of our salon as part of our community.


Hair Stylist Consultation: The Rumbie & Co Service

The comprehensive hair stylist consultation we offer is one of the most important parts of our service. In this 30-minute session, our curl stylist will get to know you and your curl goals, so that we can offer you the most appropriate solutions. This has a fee of $50, which will be ascribed to whichever service you choose within 3 months. A bridal hairdressing consultation is also available; it is a longer session where we can really get to the heart of your ideal wedding style and get prepared to achieve that.

Once we know your curl goals, we will then work with you to provide a bespoke plan of action – making sure that we can get you the style you need while protecting your hair and making sure that you love your curls.


Book Your Hairdressing Consultation Today

If you are ready to get the curls you deserve, then call us today.

Our stylists are on hand to help you on your curl journey, and all it takes is a call.

Don’t forget, our stylists are in great demand, so if you need to cancel or change your appointment, we need 24 hours’ notice. We want to help as many curly girls and guys as possible!

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Escape the hecticness of life. On arrival, you’ll get a welcoming visarome massage around your hairline using a choice of diluted essential oils to help you relax.

Rumbie & Co curl experts offer comprehensive consultations, understanding your curl needs and working with you to deliver great curls in a creative, relaxed and safe atmosphere.

Hair should be clean, detangled and dry before the appointment as curls are distorted when the hair is wet. An extra charge may be incurred for detangling and rescheduling in other cases.

If there are any hair extensions, cornrows or plaits, please remove them prior to the appointment. Alternatively you can book for an extension removal prior to your desired services.

We endeavour to have your hair done within the stipulated time frame, however, with curly hair there are variables beyond our control that could extend your time in the salon.

1. Seeing that curly hair is the new phenomenon for most of us, some of our patrons require TLC and our team endeavours to ensure all patrons have their questions answered and are set to win on their curly journey.

2. With varying hair textures come varying time allocations for drying too.

3. As some of our curl specialists are developing their growing skills, more time may be needed to perfect your style.

For this, we ask that you are patient with us. If time is of the essence, we recommend booking in with our more experienced specialists.

Regardless of the feedback, we welcome your highlights (pun intended) on how well we have executed anything as well as growlights on what areas we can develop and how so we can work at being the curl salon you envision.

Together, we can figure this out.

While we strive to deliver to your expectations and beyond, we do need your help in this regard. This means, we would love for you to talk to us before, during and after your service. If you didn’t feel comfortable during your time in the salon, please feel free to call or email [email protected]

We would arrange a consultation with a stylist of your choice, in this way we can find a way forward. You can also be booked in with another curl specialist of your preference based on your needs.

If your curls appear looser than usual after a service, the product may be too heavy for your curls. Please don’t be upset, your hair can be washed again and styled using a lighter product and voila just like that your curls are bouncy again. Please note, no one head of hair is the same and there are definitely options

You can ALWAYS speak up. This is a revolution. We can partner well together with communication. If you are not understanding anything, in pain, uncomfortable about anything, please speak up.

100% satisfaction guarantee

We believe so much in our product, so much so that, if you are experiencing challenges with your products, you can get in touch [email protected] with the subject “HELP”. 

Let us know the challenge in the email and our team will help you until you are  100% satisfied with your purchase because with our 10000+ clients loving our products, we know we have done this well, and even in that, sometimes we need a little tweak. We are committed to lifelong learning. So our Service Team is here for you.