Please note**We’re doing our best to get your orders to you as quickly as possible, however, due to increased Covid related challenges, and increased volumes, our delivery partners may experience some delays – so you may notice your order taking a little longer than usual to reach you.
OUR DELIVERY PROMISE
Next day dispatch on orders placed before 4pm on in-stock items.
Rumbie & Co. uses third party service providers for all shipping services. Please note the following information where product shipping is concerned.
– Shipping fees apply and will be calculated at the checkout
– Our shipping partners offer door-door service ONLY, no delivery to PO BOX or Parcel lockers
– Customers who choose uninsured methods of shipping, agree and accept that neither Rumbie & Co. or our shipping partners will be held responsible for any lost parcels or damage that occurs during transit.
– Any loss of uninsured parcels or damage to items within is subject to an investigation with our shipping partners and is not guaranteed to be replaced or credited.
– At your request, you can ask for the parcel to be left at your premises without a signature. Rumbie & Co will not be held liable for any missing parcels
– In some selected areas, our couriers can leave your parcel at the local news agency./ You will receive a delivery slip under your door instructing you to collect your parcel within 10 days. Failure to collect in the given timeframe will result in your parcel being sent back to the sender. Customers will incur shipping fees (that of the courier) to have this order resent.
– Please note, shipping insurance DOES NOT cover your parcel from theft if you instruct the courier to leave the delivery at your door/premises.