At Rumbie & Co, we want to ensure your product is what you expect. As long as the item is not fitted or used we are happy to receive it back for a refund or exchange.
- Goods can be returned within 28 days of purchase.
- Goods must be in original packaging and packed to prevent damage during transit.
- Goods must not be fitted or used.
- Please email us to advise why you would like to return the item and your full bank details.
- Postage is non-refundable. We will subtract postage from the purchase price of your order.
- Upon receipt of goods, we will inspect to make sure goods are in brand new, sellable condition. If we determine goods are unused, we will refund your bank account (less the cost of postage).
- We will email to confirm when refund has been processed.
A non-refundable deposit is required to secure your booking and confirm your reservation.
Your appointment is very important to us and it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore we respectfully have a 48-hour cancellation policy.
If you have confirmed your appointment and cancel within the final 48 hours of your booking then you will be charged 100% of your booking fee. If you cancel on the day of your appointment or are a ‘no-show’ then the same charges will apply