JOIN US

To create a better future for curly hair

JOIN THE A-TEAM

Like our clientele, Rumbie & Co is a diverse and forward thinking business with room for fun along the way. We’re a team fueled by our passions, looking to go to uncharted territories while pursuing what we love and making a positive impact!

OPEN POSITIONS

Reports to:
Relationship Manager – General Manager

Role Function:

Provide professional styling together with excellent interpersonal skills in all client contacts and contribute to achieving company goals.

Qualification(s) Required:

  • Hairdressing Certificate III
  • Rumbie & Co Curl Specialist training or working towards it.

Primary Tasks:

  • Provide energetic and positive client focused services in good time at all times
  • Attend and participate in training to increase skill levels and competence
  • Provide assistance in training to other members of the team
  • Cooperate fully with other staff (assisting when necessary ensuring that the salon is functioning in an efficient, effective and excellent manner
  • Assist with cleanliness of salon particularly with sweeping of floor and general tidiness
  • Manage your own Rumbie&Co. social media page by meeting objectives agement of psychology of curls page
  • Exceed client hair fashion and image needs and requirements
  • Maintenance of leading edge technical skills, creativity and artistry in hair fashion
  • Deliver customer services within stipulated time frame given
  • Participate in designated marketing, promotional and advertising campaigns
  • Assist in maintenance of stock, i.e. weekly stock keeping and monthly stocktake
  • Assist desk (when unattended) answering phone, greeting clients and completing a client service sale
  • Maintenance of recognised WHS requirements

Level of Responsibility:

Directly responsible for the completion of primary tasks and the achievement of set outcomes.

Direction/Supervision:

Direct supervision through general manager / salon director

Competencies:

  • Professional presentation
  • Ability to maintain a high level of organisational and time management skills and work under pressure in a busy salon environment
  • Excellent communication skills and the ability to develop strong client relationships
  • Ability to maintain a high degree of flexibility and adaptability to work in a changing environment
  • Ability to work both individually and as an essential member of a focused and productive team
  • Ability to show initiative in meeting outcomes and deliverables
  • Ability to meet and exceed set sales targets and service goals
  • Ability to build a strong salon managed client base through self promotion and corporate marketing
  • Ability to uphold salon standards during normal daily routines and training
  • Ability to work to set policies and procedures
  • Ability to demonstrate positivity and creativity

Key Performance Indicators:

  • Total Services + Retail Target = Total Turnover
  • Retail Target = % of clients sold retail
  • Maintenance and application of all relevant competency standards
  • Achieve satisfactory outcomes from client feedback and survey mechanisms
  • Build and maintain minimum level of (salon target) salon managed clients per week
  • Attend training programs specified for senior staff
  • Attend and participate in staff meetings

Measurement Process:

  • Weekly service targets, retail targets, rebooking and technical targets, and maintenance of client numbers are monitored via shortcuts/POS system and feedback will be given at weekly check-in’s and performance reviews
  • Competency based assessment
  • Client evaluation via face to face and written mechanisms including the formal complaints mechanism

Performance Review Process:

Participation in review process with management.

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Reports to:
Relationship Manager – General Manager

Role Function:

Provide support to salon team members together with excellent interpersonal skills in all client and staff contacts to assist achieve company goals by completing primary tasks and the achievement of set outcomes.

Qualification(s) Required:

  • Commence Hairdressing Apprenticeship
  • Rumbie & Co Curl Specialist training or working towards it.

Primary Tasks:

  • Provide energetic and positive client focus service at all times
  • Provide support and assistance to stylists
  • Provide assistance to other team members and management as required
  • Maintain outstanding general salon cleaning of all surfaces. Refer to end of day procedures
  • Ensure capes and towels are clean, neatly folded and packed away
  • Provide salon standard assistance with basin procedures and styling
  • Attend and participate in training set up to increase skill levels and competence
  • Maintenance of recognised Work, Health & Safety requirements
  • Provide reception support to the salon and it’s clientele by executing check-in, check-out and homecare recommendation procedures
  • Maintain an up to date and accurate knowledge of the salon products and services
  • Maintenance and sales of retail products and treatments
  • Participate in designated marketing and promotional advertising
  • Cleaning of salon equipment, furniture and washing of capes and towels
  • Execute Rumbie & Co welcome experience
  • Maintain knowledge of salon operating /booking systems

Key Competencies:

  • Professional presentation
  • Can do attitude
  • Proactive
  • Excellent communication skills and the ability to develop strong client relationships
  • Ability to maintain a degree of flexibility and adaptability to work in a changing environment
  • Ability to work both individually and as an essential member of a focused and productive team
  • Ability to uphold salon standards during normal daily routines, training
  • Ability to carry out policies and procedures and to demonstrate positivity and creativity
  • Ability to take initiative as well as listen to instructions and act accordingly
  • Ability to learn through constructive feedback and training
  • Cooperate fully with other staff assisting where necessary ensuring the salon is functioning in an effective and efficient manner

Key Performance Indicators:

  • Maintenance and application of all relevant competency standards
  • Attend and participate in training programs and meetings
  • Achieve satisfactory outcomes from client feedback and survey mechanisms
  • A high standard of hygiene and cleanliness is maintained in the salon, reception, staffroom, dispensary laundry, coffee bar and basin areas

Measurement Process:

  • Monitoring of treatment/retail sales via the booking system
  • Competency based assessments
  • Feedback via management, senior staff and surveys

Performance Reviews:

Participation review with management when needed

APPLY NOW

Reports to:
Relationship Manager – General Manager

Role Function:

Provide professional styling together with excellent interpersonal skills in all client contacts and contribute to achieving company goals.

Qualification(s) Required:

  • Commence Hairdressing Apprenticeship (advantageous)
  • Rumbie & Co Curl Specialist training or working towards it.

Primary Tasks:

  • Provide energetic and positive client focused services in good time at all times
  • Attend and participate in training to increase skill levels, competence, and service delivery the Rumbie&Co. way.
  • Provide assistance in training to other members of the team
  • Cooperate fully with other staff (assisting when necessary, ensuring that the salon is functioning in an efficient, effective and excellent manner
  • Assist with cleanliness of salon particularly with sweeping of floor and general tidiness
  • Manage your own Rumbie&Co. social media page by meeting objectives
  • Deliver braiding, cornrow, dreadlock services
  • Exceed client hair fashion and image needs and requirements
  • Maintenance of leading-edge technical skills, creativity, and artistry in hair fashion
  • Deliver customer services within stipulated time frame given
  • Participate in designated marketing, promotional and advertising campaigns
  • Assist desk (when unattended) answering phone, greeting clients and completing a client service sale
  • Maintenance of recognised WHS requirements

Key Competencies:

  • Professional presentation
  • Can do attitude
  • Proactive
  • Ability to maintain a degree of flexibility and adaptability to work in a changing environment
  • Ability to work both individually and as an essential member of a focused and productive team
  • Ability to uphold salon standards during normal daily routines, training
  • Ability to carry out policies and procedures and to demonstrate positivity and creativity
  • Ability to take initiative as well as listen to instructions and act accordingly
  • Ability to learn through constructive feedback and training
  • Cooperate fully with other staff assisting where necessary ensuring the salon is functioning in an effective and efficient manner

Key Performance Indicators:

  • Maintenance and application of all relevant competency standards
  • Attend and participate in training programs and meetings
  • Achieve satisfactory outcomes from client feedback and survey mechanisms
  • A high standard of hygiene and cleanliness is maintained in the salon, reception, staffroom, dispensary laundry, coffee bar and basin areas

Measurement Process:

  • Monitoring of treatment/retail sales via the booking system
  • Competency based assessments
  • Feedback via management, senior staff and surveys

Performance Reviews:

Participation review with management when needed

APPLY NOW

Publishing and Social

  • Amplify your content offering or share your curl narrative through Rumbie & Co (this includes photos, videos, and social-driven experiences)
  • Content production

Research and Development

  • Brands & consumer exploration
  • Research & strategy
  • Path to purchase

Do you have something special to offer? We are excited and open to hear any suggestion or idea.

APPLY NOW

SURPRISE US

Think you can add something to Rumbie & Co and we didn’t mention it? Surprise us.

Wavy, Curly, Afro?
Think Rumbie & Co.