Once your order has been collected by our shipping partners, we estimate delivery for:

Sydney local areas: 1-3 Business days 

National: 6-9 Business days

International: 14-27 Business days

Once your order has been dispatched, you will receive a tracking number which allows you to check the delivery progress of your order. Should you need further assistance you can email us at [email protected] and we will look into it for you. 

Please note:

• Our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed.
• Our delivery time guidelines are based on business days, which only includes Monday – Friday and excludes public holidays. 

Parcels are delivered by Sendle Couriers 

Yes, we ship to over 100 countries across the world!

If your country doesn’t appear as an option please feel free to get in touch via email at [email protected]

We accept all card payments, Paypal, Apple Pay, Afterpay, Zip Pay and Klarna.

Once your package is shipped, you will receive an email notification on how you can track your delivery.

If you purchase from outside of Australia, you, the buyer, are responsible for all customs & duties associated within your own country.

For detailed information, we recommend contacting your local customs office or reading our Customer Service page.

Please refer to our returns policy.

Our courier’s pricing system is based on the size and weight of your order. Pricing will be allocated at the time of purchase

We endeavour that this never happens. If on the off chance that one or more of the items you’ve ordered is out of stock, your order will be placed on hold (unless otherwise mentioned) until the available item(s) comes back into stock. You will also receive an email with details moving forward to get you curl care going.

If you would like an update on when a product will come back into stock, please email us at [email protected]

You will find the returns and exchange policy here

If you’d like to return an item to us, please view our return information page here.

Please contact the Service Team at [email protected], or by calling us on (02) 93180698 (9am – 5pm AEST, Monday to Friday, excluding national public holidays). You can also contact us via our online chat for further information. You can view our privacy policy here, and our terms and conditions here.